Title :
Using effective communication to deal with downsizing
Author :
Hodgetts, Richard M. ; Blackwell, Charles W. ; Gibson, Jane W.
Author_Institution :
Florida Int. Univ., Miami, FL, USA
Abstract :
Many downsizing efforts have been ineffective because companies have not properly used communication to bring about the needed change. This paper examines how communication can be used to develop shared mind sets, empower the personnel, and effectively manage the overall process. Particular attention is given to successful efforts of firms such as General Electric, AT&T Universal Card Services, Valley Hospital Medical Center, Zytec, and other quality award-winning companies
Keywords :
human resource management; management of change; personnel; professional communication; AT&T Universal Card Services; General Electric; Valley Hospital Medical Center; Zytec; award-winning companies; downsizing; effective communication; personnel empowerment; shared mind sets; Communication effectiveness; Companies; Educational institutions; Hospitals; Personnel; Productivity; Protection; Quality awards; Radio access networks; Technological innovation;
Conference_Titel :
Professional Communication Conference, 1996. IPCC '96 Proceedings. Communication on the Fast Track., International
Conference_Location :
Saratoga Springs, NY
Print_ISBN :
0-7803-3689-5
DOI :
10.1109/IPCC.1996.552579
