Robotized products

There is a little difference between engineers and users in their attitude towards the robot. Many service robots have been developed and designers are concerned about the appearance of the service robot. It is a similar situation in today´s smart product development process. This paper introduces the design of a new type of home service robot and proposes the design approach method needed to make the service robots successful goods. The focus is on the appearance of the design to aid the ongoing relationship between the users and the product. The appropriate user stimulation will build a good relationship between users and the service robots.