DocumentCode
3250337
Title
Research on IT service management of college or university campus network
Author
Ruile, Lan
Author_Institution
Sch. of Inf. Eng., Wuhan Univ. of Technol. Network Center, Nanning, China
fYear
2012
fDate
14-17 July 2012
Firstpage
320
Lastpage
324
Abstract
This paper analyzed the existing problems and causes of college or university campus network service management, learning from the structure and core processes of ITIL, pointing out that the improvement direction of the college or university campus network management, and designed the process of IT service management of college or university campus network.
Keywords
educational technology; further education; IT service management; college campus network; network service management; university campus network; Educational institutions; Hardware; Information systems; Maintenance engineering; Personnel; Software; IT service; college or university campus network; research;
fLanguage
English
Publisher
ieee
Conference_Titel
Computer Science & Education (ICCSE), 2012 7th International Conference on
Conference_Location
Melbourne, VIC
Print_ISBN
978-1-4673-0241-8
Type
conf
DOI
10.1109/ICCSE.2012.6295083
Filename
6295083
Link To Document