A PACES model for B2B process servicizing

The highly competitively environment nowadays erodes the gross margin of the manufacturing industrial. To earn more profit and to keep the competence, the company must extend its position in the “smile-curve”. One possible way to add business value is provide service for the customers. The manufacturing product plus market service can create a new business value and secure the market share. Facing the impact of environmental issue and the manufacturing meager profit time, the company therefore should figure out a better strategy to survive. In this article we deal with the manufacture servitization issues and propose a PACES model as the basis for the servitization of manufacturing.