Title :
Propagation of uncertainty by the possibility theory in a Choquet integral based aggregation for an e-business Website choice support
Author :
Denguir-Rekik, Afef ; Mauris, Gilles ; Montmain, Jacky
Author_Institution :
URC Ecole des mines d´´Ales, Commissariat a I´´Energie Atomique, Nimes, France
Abstract :
The great number of e-business Websites existing over internet makes the customers undecided on which one is the more appropriate for their buying. Thus recommendation Websites has appeared. They give an aggregation of the customer´s evaluations critics on the e-business Websites according to different criteria. The problem is that these evaluations give only an average idea about the customer´s opinions. In this paper, we propose to improve the recommendation by explicitly taking into account: the uncertainty of the customer´s evaluations by a possibility representation and the interactions between criteria by a Choquet integral based aggregation.
Keywords :
Web sites; customer services; decision support systems; electronic commerce; uncertainty handling; Choquet integral aggregation; customer evaluations; decision support system; e-business Website ranking; internet; possibility theory; uncertainty propagation; Decision support systems; Histograms; Information security; Internet; Marketing and sales; Possibility theory; Uncertainty;
Conference_Titel :
Advanced Methods for Uncertainty Estimation in Measurement, 2005. Proceedings of the 2005 IEEE International Workshop on
Print_ISBN :
0-7803-8979-4
DOI :
10.1109/AMUEM.2005.1594598