Title :
Expertise Recommendation: A Two-Way Knowledge Communication Channel
Author :
Richards, Debbie ; Taylor, Meredith ; Busch, Peter
Author_Institution :
Macquarie Univ., North Ryde
Abstract :
In our service-based society, expertise is becoming increasingly recognized as a valuable and scarce resource. Thus, the demand for an integrated expert finder that understands whether it has found a current, relevant and credible expert will grow. We offer a three pronged approach which combines data mining, self reporting and referral by others together with a number of strategies which provide feedback and validation of the data gathered via data mining and self-reporting. The feedback mechanism offers a two-way communication channel between the service requester and the service provider, the expert.
Keywords :
data mining; information filters; data mining; expertise recommender system; feedback mechanism; integrated expert finder; self reporting approach; two-way knowledge communication channel; Association rules; Clustering algorithms; Communication channels; Data mining; Feedback; Law; Legal factors; Qualifications; Recommender systems; Supervised learning; Expertise Recommenders Systems; data mining;
Conference_Titel :
Autonomic and Autonomous Systems, 2008. ICAS 2008. Fourth International Conference on
Conference_Location :
Gosier
Print_ISBN :
0-7695-3093-1
DOI :
10.1109/ICAS.2008.19
