How to Combine the Online Community with Ask the Expert System in a Health Care Site

Author

Smedberg, Åsa

Author_Institution

Dept. of Comput. & Syst. Sci., Stockholm Univ., Stockholm

fYear

2007

fDate

2-6 Jan. 2007

Firstpage

15

Lastpage

15

Abstract

Online communities and so-called Ask the Expert systems aim at supporting online interaction for knowledge sharing and learning. One area where these kinds of knowledge tools have become widely used is the health care sector. Through online interaction, medical trained experts can help people with concerns about diseases and other health-related problems, and those who suffer from a certain health issue can come together to share experiences and advice. During recent years, studies have been done of the usage of different knowledge tools. However, holistic studies of the use of the two tools for online interaction have not been done. This paper presents results from a study of an online health-community and an Ask the Expert system for people who suffer from overweight. Differences and similarities in regards to knowledge sharing are presented.

Keywords

Web sites; expert systems; health care; knowledge management; medical administrative data processing; Ask the Expert systems; health care site; knowledge learning; knowledge sharing; knowledge tools; online health systems; Diseases; Drugs; Expert systems; Internet; Knowledge management; Medical expert systems; Medical services; Pattern recognition; Ask the Expert; health care; interaction; knowledge management; learning; online community;

fLanguage

English

Publisher

ieee

Conference_Titel

Digital Society, 2007. ICDS '07. First International Conference on the

Conference_Location

Guadeloupe

Electronic_ISBN

0-7695-2760-4

Type

conf

DOI

10.1109/ICDS.2007.19

Filename

4063776