DocumentCode
3264194
Title
Advantages of an ITIL-based Process Framework in a Complex SAP® System Landscape
Author
Koch, Holger ; Gierschner, Christiane
Author_Institution
RWE Syst. Comput. GmbH, Essen
fYear
2007
fDate
6-8 Sept. 2007
Firstpage
431
Lastpage
433
Abstract
This document presents the advantages of an ITIL-based process framework in a complex SAPreg system landscape by the example of the RWE systems SAPreg environment.
Keywords
business data processing; software tools; ITIL-based process framework; complex SAP system landscape; Companies; Conferences; Costs; Environmental management; Financial management; Human resource management; Information technology; Quality management; Risk management; Technology management; Change Management; ITIL Framework; SAP®; TCO;
fLanguage
English
Publisher
ieee
Conference_Titel
Intelligent Data Acquisition and Advanced Computing Systems: Technology and Applications, 2007. IDAACS 2007. 4th IEEE Workshop on
Conference_Location
Dortmund
Print_ISBN
978-1-4244-1347-8
Electronic_ISBN
978-1-4244-1348-5
Type
conf
DOI
10.1109/IDAACS.2007.4488454
Filename
4488454
Link To Document