Title :
Practical application of total quality management to a military electronics operation
Author :
Gilbert, Keith D.
Author_Institution :
Watkins-Johnson Co., Palo Alto, CA, USA
Abstract :
In 1990 overwhelming evidence appeared indicating a decline in defense expenditures. At Watkins-Johnson Company, like many others within the defense electronics industry, commercial opportunities were seen as the panacea for declining defense programs. This paper outlines the role of Total Quality Management (TQM) within the Watkins-Johnson strategy for maintaining profitable defense business while building a base for future commercial opportunities
Keywords :
electronics industry; quality control; strategic planning; Watkins-Johnson Company; commercial opportunities; defense business; defense expenditures; military electronics operation; strategy; total quality management; Business; Communication system security; Companies; Consumer electronics; Costs; Electronics industry; Manufacturing; Satellite communication; Total quality management; Wheels;
Conference_Titel :
WESCON/'93. Conference Record,
Conference_Location :
San Francisco, CA
Print_ISBN :
0-7803-9970-6
DOI :
10.1109/WESCON.1993.488433
