Title :
An empirical analysis on the effects of leader´s traits on core competitiveness of service enterprises
Author_Institution :
Bus. Sch., Zhejiang Wanli Univ., Ningbo, China
Abstract :
An empirical analysis on relevant data of 132 service enterprises in Zhejiang Province reveals that 47.7% leaders attributed core competitiveness of service enterprises to corporate culture, and the followed regression analysis showed that leader´s dynamic traits and exchange traits affected the competitiveness of service enterprises, in more specific, leader´s dynamic traits affected the management competitiveness while the exchange traits affected the technology competitiveness.
Keywords :
competitive intelligence; organisational aspects; regression analysis; service industries; Zhejiang Province; core competitiveness; corporate culture; exchange trait; leader dynamic trait; management competitiveness; regression analysis; service enterprise; technology competitiveness; Companies; Data analysis; Humans; Innovation management; Logistics; Marketing management; Regression analysis; Resource management; Technology management; Testing; Core Competitiveness; Effect; Leader´s Traits; Service Enterprises;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2010 7th International Conference on
Conference_Location :
Tokyo
Print_ISBN :
978-1-4244-6485-2
DOI :
10.1109/ICSSSM.2010.5530093
