Taobao-a decision support system

Author

Xue, Yuanyuan ; Holsapple, C. Clyde W

Author_Institution

Univ. of Kentucky, Lexington, KY, USA

fYear

2010

fDate

28-30 June 2010

Firstpage

1

Lastpage

5

Abstract

In this paper we will discuss the success of Taobao (hunting for treasures)-China´s most popular online shopping website, which has gained more than 80% Chinese e-commerce market share and more than 200 million user in mainland China now. Taobao beat Ebay and its Chinese partner-Eachnet in 2006. For Taobao is focus on Chinese main land market, a lot of Western Countries´ researchers are not familiar with it, and most of the research about Taobao are focusing on marketing point of view. In this paper, we will see Taobao´s story from Decision Support System (DSS) point of view. We think Taobao and other ecommerce websites themselves are systems which will support the decision making of their users. In the paper, we will view some unique decision support functions that Taobao can give to their users and discuss the future research that can be done from this paper.

Keywords

Internet; Web sites; decision support systems; electronic commerce; retail data processing; Eachnet; Ebay; Taobao; decision making; decision support system; e-commerce market share; mainland China; marketing; online shopping website; Companies; Computer hacking; Decision making; Decision support systems; Electronic commerce; Internet; Natural languages; Spread spectrum communication; Uncertainty; Alipay; DSS; Ebay; Taobao; Wangwang;

fLanguage

English

Publisher

ieee

Conference_Titel

Service Systems and Service Management (ICSSSM), 2010 7th International Conference on

Conference_Location

Tokyo

Print_ISBN

978-1-4244-6485-2

Type

conf

DOI

10.1109/ICSSSM.2010.5530101

Filename

5530101