DocumentCode :
3272226
Title :
Joint decisions on pricing and capacity allocation for cyberspace rental services
Author :
Zhang, Ulin ; Zeng, Mingfang
Author_Institution :
Dept. of Manage. Sci. & Eng., Southeast Univ., Nanjing, China
fYear :
2010
fDate :
28-30 June 2010
Firstpage :
1
Lastpage :
6
Abstract :
For cyberspace rental service providers with multiple services, study about how to control capacity allocation on fixed aggregate capacity and how to price services is a significant problem. This paper firstly reviews some research about pricing and capacity control, and then builds models relevant to consumers´ reservation price and preferences, based on the assumption that customer arrival process is a Poisson process. Next expected revenue under different situations and solutions to it is presented. Finally, numerical examples are given to calculate the optical price and allocation as well as its expected revenue, so that relations between the optimal value, expected revenue and reservation price and preferences are verified. From the analysis the following conclusions are drew: l)The greater the customer subjective value variability of some service is, the higher its price and capacity allocation are; and the price of its substitute service will rise, but the capacity allocation of its substitute service will drop. 2) When the performance of some service is strengthened, its price will rise as well as its capacity allocation and expected revenue; and the price of its substitute service will rise, but the capacity allocation of its substitute service will drop. So service providers should strive to upgrade service performances.
Keywords :
Internet; customer services; decision theory; pricing; rental; stochastic processes; Poisson process; capacity allocation; consumer reservation price; customer arrival process; cyberspace rental services; joint decisions; pricing; Aggregates; Asset management; Costs; Customer satisfaction; Engineering management; Hardware; Internet; Performance analysis; Pricing; Web server; consumer choice preferences; cyberspace rental services; reservation price; revenue management;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2010 7th International Conference on
Conference_Location :
Tokyo
Print_ISBN :
978-1-4244-6485-2
Type :
conf
DOI :
10.1109/ICSSSM.2010.5530132
Filename :
5530132
Link To Document :
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