Title :
Study on operational mechanism and service mode of personnel leasing company
Author :
Liu, Bing ; Su, Shanshan ; Shumei Guo
Author_Institution :
Sch. of Manage., Hebei Univ. of Technol., Tianjin, China
Abstract :
Personnel leasing service (PLS) is merging rapidly due to the demand of human resource management development in an enterprise. First of all, the functions of personnel leasing service are elaborated in this paper. Then, the operational mechanism of personnel leasing company (PLC) is analyzed utilizing the notion of product operation flow, namely "supply-manufacture-sales-service". Finally the customer-oriented service mode of personnel leasing is posited. The aim of this paper is to provide reference for personnel leasing company to offer better services to the enterprise.
Keywords :
customer services; human resource management; outsourcing; personnel; service industries; PLS operational mechanism; customer service; human resource management; personnel leasing company; product operation flow; supply-manufacture-sales-service flow; Business; Companies; Educational institutions; Employment; Human resource management; Manufacturing industries; Outsourcing; Personnel; Programmable control; Technology management; customer-orientation; operational mechanism; personnel leasing; service mode;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2010 7th International Conference on
Conference_Location :
Tokyo
Print_ISBN :
978-1-4244-6485-2
DOI :
10.1109/ICSSSM.2010.5530186
