Title :
Today and tomorrow of vending machine and its services in Japan
Author :
Yokouchi, Toshio
Author_Institution :
DIRECTFORCE Assoc., Japan
Abstract :
More than 5 million of vending machines were so far installed in Japan. The quantity per head is the top in worldwide. One important factor of this success is that public security in Japan is well in force and that makes us possible to install vending machines on the street corner without concern for crime. As a result, unique "vending machine culture" to Japan was established. Recently this vending machine culture is changing its phase from a simple "convenient unmanned shop" to a station providing several services such as; a) various kinds of information; b)food supply to disaster area; c) support to emergency patients; d) security service for outskirts; etc. This paper makes an introduction of these unique services to public and local society provided with vending machines and discusses future possibilities towards advanced vending machine service culture.
Keywords :
vending machines; Japan; convenient unmanned shop; public security; security service; vending machine culture; Counting circuits; Data security; Information security; Magnetic heads; Manufacturing; Marketing and sales; Statistics; Urban areas; 24hours service; Digital Signage; Disaster; Social service; Vending machine culture; meal ticket vending machine;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2010 7th International Conference on
Conference_Location :
Tokyo
Print_ISBN :
978-1-4244-6485-2
DOI :
10.1109/ICSSSM.2010.5530240