DocumentCode :
3274494
Title :
A curriculum of MOS (management of service) course based on knowledge science and information science
Author :
Kosaka, Michitaka
Author_Institution :
Japan Adv. Inst. of Sci. & Technol., Nomi, Japan
fYear :
2010
fDate :
28-30 June 2010
Firstpage :
1
Lastpage :
6
Abstract :
Innovations can improve the productivity and quality of services and lead to new services. The importance of education to such services innovation has been a focus of discussion all over the world. The Japan Advanced Institute of Science and Technology (JAIST) has established a new education course for services innovation called MOS (management of service). The curriculum of the MOS course is based on the recognition that services in the 21st century are dependent on knowledge science, information science, business science, and transdisciplinary science and technology. In particular, knowledge science including ethnography and brain science and information science that studies the Internet and data management can enhance service quality. This paper describes the concept of JAIST´s MOS course and outlines its curriculum.
Keywords :
information science; innovation management; management education; service industries; JAIST; Japan Advanced Institute of Science and Technology; MOS course; Management-of-Service course; brain science; business science; education course; ethnography; information science; knowledge science; transdisciplinary science; Education courses; Educational products; Educational technology; Information science; Innovation management; Knowledge management; Productivity; Quality of service; Technological innovation; Technology management; information science; knowledge science; services innovation; transdisciplinary science and technology;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2010 7th International Conference on
Conference_Location :
Tokyo
Print_ISBN :
978-1-4244-6485-2
Type :
conf
DOI :
10.1109/ICSSSM.2010.5530252
Filename :
5530252
Link To Document :
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