Supporting communication processes in e-Learning networks

Author

Schertler, Manfred ; Bodendorf, Freimut

Author_Institution

Dept. of Inf. Syst. II, Erlangen-Nuremberg Univ., Erlangen, Germany

fYear

2002

fDate

3-6 Dec. 2002

Firstpage

273

Abstract

This paper describes an innovative approach to improve communication in e-Learning networks. Tutors and students are supported in their endeavors to carry out precise and meaningful communication. First the need for communication support is pinpointed from a technical as well as a social perspective. Then the main idea of separating content delivery and communication processes is presented A procedure to create reference communication processes is suggested. Communication processes consist of reusable communication patterns, which are supported by sophisticated technical systems, that are described in an own paragraph. Finally, a continuous example of a communication process during a telecooperative case study is given.

Keywords

Internet; computer aided instruction; distance learning; teaching; communication processes support; content delivery; e-Learning networks; reusable communication patterns; students; telecooperative case study; tutors; Communication channels; Communication system control; Communications technology; Computer mediated communication; Delay; Distance learning; Electronic learning; Ergonomics; Information systems; Intelligent networks;

fLanguage

English

Publisher

ieee

Conference_Titel

Computers in Education, 2002. Proceedings. International Conference on

Print_ISBN

0-7695-1509-6

Type

conf

DOI

10.1109/CIE.2002.1185924

Filename

1185924