DocumentCode
3287285
Title
SIP-based Interactive Voice Response System using FreeSwitch EPBX
Author
Ansari, Abdullah Mohammad ; Nehal, Md Faisal ; Qadeer, Mohammed Abdul
Author_Institution
Dept. of Comput. Eng., Aligarh Muslim Univ., Aligarh, India
fYear
2013
fDate
26-28 July 2013
Firstpage
1
Lastpage
5
Abstract
Accessing information during a call without having to open up a web browser in a phone is not only easier but also efficient in time-constraint situations. To achieve this, we have implemented an Interactive Voice Response System (IVRS) for SIP-based phones. Telecommunication services plays a vital role in exchange of information. Although this system is limited to SIP-based phones, we propose a general IVRS that can be implemented for a regular network operator.
Keywords
mobile handsets; private telephone exchanges; signalling protocols; telecommunication services; FreeSwitch EPBX; SIP based interactive voice response system; general IVRS; regular network operator; telecommunication services; time constraint situations; web browser; Computers; GSM; Internet; Mobile handsets; Servers; Wireless LAN; XML; FreeSwitch; Interactive Voice Response System (IVRS); PBX; Session Initiation Protocol (SIP);
fLanguage
English
Publisher
ieee
Conference_Titel
Wireless and Optical Communications Networks (WOCN), 2013 Tenth International Conference on
Conference_Location
Bhopal
ISSN
2151-7681
Print_ISBN
978-1-4673-5997-9
Type
conf
DOI
10.1109/WOCN.2013.6616224
Filename
6616224
Link To Document