Attitudinal Determinants of E-Government Technology Use among U.S. Local Public Managers

Despite widespread adoption of e-government technology, little is known about how public managers utilize this technology and what affects their technology use. Since new technology is often accompanied with organizational changes, resistance to new technology is expected to occur. If so, what encourages public managers to use e-government technology? In an original effort to bridge the literature on technology acceptance and the literature on public service commitment, this paper proposes an integrated model of public managers´ e-government technology use. Using data from a national survey of public managers in U.S. local governments in 2010, this paper has found that, in addition to public managers´ perceptions of technology, their attitudes toward public service affect their website use.