DocumentCode
330288
Title
The expert system approach to total quality management
Author
Paladini, Edson Pacheco
Author_Institution
Dept. de Engenharia de Producao e Sistemas, Univ. Fed. de Santa Catarina, Florianopolis, Brazil
Volume
2
fYear
1998
fDate
11-14 Oct 1998
Firstpage
1570
Abstract
A practical model to select and evaluate total quality management tools is shown. The idea that supports the model is to use expert systems to organize information about both the tools and the process we intend to apply them to. A specific case is studied so that we can see how expert systems fit to the decision problem we consider
Keywords
expert systems; quality management; case study; decision problem; expert system; total quality management; Control charts; Data analysis; Expert systems; Guidelines; Process planning; Quality management; Risk analysis; Sociology; Strategic planning; Total quality management;
fLanguage
English
Publisher
ieee
Conference_Titel
Systems, Man, and Cybernetics, 1998. 1998 IEEE International Conference on
Conference_Location
San Diego, CA
ISSN
1062-922X
Print_ISBN
0-7803-4778-1
Type
conf
DOI
10.1109/ICSMC.1998.728111
Filename
728111
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