• DocumentCode
    330288
  • Title

    The expert system approach to total quality management

  • Author

    Paladini, Edson Pacheco

  • Author_Institution
    Dept. de Engenharia de Producao e Sistemas, Univ. Fed. de Santa Catarina, Florianopolis, Brazil
  • Volume
    2
  • fYear
    1998
  • fDate
    11-14 Oct 1998
  • Firstpage
    1570
  • Abstract
    A practical model to select and evaluate total quality management tools is shown. The idea that supports the model is to use expert systems to organize information about both the tools and the process we intend to apply them to. A specific case is studied so that we can see how expert systems fit to the decision problem we consider
  • Keywords
    expert systems; quality management; case study; decision problem; expert system; total quality management; Control charts; Data analysis; Expert systems; Guidelines; Process planning; Quality management; Risk analysis; Sociology; Strategic planning; Total quality management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Systems, Man, and Cybernetics, 1998. 1998 IEEE International Conference on
  • Conference_Location
    San Diego, CA
  • ISSN
    1062-922X
  • Print_ISBN
    0-7803-4778-1
  • Type

    conf

  • DOI
    10.1109/ICSMC.1998.728111
  • Filename
    728111