Deployment of a service robot to help older people

This paper presents the first version of a mobile service robot designed for older people. Six service application modules were developed with the key objective being successful interaction between the robot and the older people. A series of trials were conducted in an independent living facility at a retirement village, with the participation of 32 residents and 21 staff. In this paper, challenges of deploying the robot and lessons learned are discussed. Results show that the robot could successfully interact with people and gain their acceptance.