AI solutions in support of global trading

SWIFT runs a global financial network in support of financial transactions. To increase the level of efficiency and service, the use of AI techniques have made a significant impact on SWIFT operations. It is perhaps the only example to date where AI techniques have had an important impact on a company´s core business function. The author describes the application environment, surveys research and developments which are underway and puts them in the context of how the introduction of AI technology has been achieved at SWIFT