The Impact of Decision-Making on Information System Dependability

Author

Tervo, Heli ; Saarelainen, Miia-Maarit ; Ahonen, Jarmo J. ; Sihvonen, Hanna-Miina

Author_Institution

Dept. of Comput. Sci., Univ. of Kuopio, Kuopio

fYear

2008

fDate

26-31 Oct. 2008

Firstpage

7

Lastpage

12

Abstract

As information technology has spread into all kinds of systems, vulnerabilities in critical infrastructure have increased. Reasons for failing systems vary from the technical issues of new technology to the human aspects. Developing dependable complex and interconnected systems requires cooperation, rationality and analytical methods. Software development is mainly brainwork, and thus decision-making presumably has a great affect to software quality. In this research we studied types of information system failures and the state of decision-making in software industry. We found out that vulnerabilities in systems are partly caused by incompetent decision-making.

Keywords

DP industry; decision making; human factors; information systems; software maintenance; software quality; software reliability; decision-making impact; dependable complex interconnected system; human aspects; information system dependability; information system failure; information technology; software development; software evolution; software industry; software quality; system vulnerability; technical issues; Computer industry; Computer science; Decision making; Humans; Information systems; Information technology; Interconnected systems; Software engineering; Software maintenance; Software quality; critical systems; decision-making; dependability; modernization; reliability;

fLanguage

English

Publisher

ieee

Conference_Titel

Software Engineering Advances, 2008. ICSEA '08. The Third International Conference on

Conference_Location

Sliema

Print_ISBN

978-1-4244-3218-9

Electronic_ISBN

978-0-7695-3372-8

Type

conf

DOI

10.1109/ICSEA.2008.26

Filename

4668080