Title :
A management system for quality development. Requirements, methods and traps
Author_Institution :
Div. of Energy Syst., Ericsson Components AB, Stockholm, Sweden
Abstract :
To be able to survive, modern industrial operations have to respond fast on signals from the market and new techniques being developed. This often means organisational changes, changes in products/services, changes in manufacturing methods, etc. Such alterations also mean changes in a documented management system. The real way to work must comply with that documented, or vice verse. Organisations having an ISO 9000 certificate often experience that they are spending a lot of time updating numerous documents due to a simple operational change, and later on find that, despite all this effort, they have missed some documents that should also have been changed. The remedy to such problems is a well structured, documented management system, a structure that can also handle a gradual change towards full process management control and the implementation of continuous improvements without too many changes in the operational documentation
Keywords :
ISO standards; management; management of change; quality control; ISO 9000 certificate; change management; continuous improvements implementation; documented management system; industrial operations; organisational changes; process management control; quality development management system; Control systems; Documentation; Electromagnetic compatibility; Environmental management; Manufacturing industries; Modems; Personnel; Process control; Quality management; Strategic planning;
Conference_Titel :
Telecommunications Energy Conference, 1997. INTELEC 97., 19th International
Conference_Location :
Melbourne, Vic.
Print_ISBN :
0-7803-3996-7
DOI :
10.1109/INTLEC.1997.646052