Title :
Research on the theories and methods of government administration process diagnosis and reengineering
Author :
Zhang Yong ; He Hai-yan
Author_Institution :
Sch. of Manage. & Econ., Beijing Inst. of Technol., Beijing
Abstract :
This paper points out that the government administration is a dual process of business management and information management, and the government business process is the exterior of the information flow, however, the traditional bureaucracy structure of government organization is contradict with the network demands of information flow, which inevitably leads to the government administration efficiency losses; based on the business process reengineering theory, diagnosing the existing problems in government administration through the information flow, as a starting point affects the realization of the government business process reengineering, and provides the general methods and models.
Keywords :
business process re-engineering; public administration; bureaucracy structure; business management; government administration process diagnosis; government business process reengineering; government organization; information flow; information management; Business process re-engineering; Conference management; Costs; Engineering management; Government; Information management; Innovation management; Management information systems; Quality management; Technology management; administration process; government; information flow; process reengineering; processes diagnosis;
Conference_Titel :
Management Science and Engineering, 2008. ICMSE 2008. 15th Annual Conference Proceedings., International Conference on
Conference_Location :
Long Beach, CA
Print_ISBN :
978-1-4244-2387-3
Electronic_ISBN :
978-1-4244-2388-0
DOI :
10.1109/ICMSE.2008.4668990