DocumentCode
3325420
Title
An empirical study on market knowledge competence, marketing capabilities, and organizational performance
Author
Rui Zhang ; Ke-yi Wang ; Li-kun Xia
Author_Institution
Sch. of Manage., Dalian Univ. of Technol., Dalian
fYear
2008
fDate
10-12 Sept. 2008
Firstpage
1018
Lastpage
1023
Abstract
Based on the review of the relevant researches in the field of market knowledge, this paper analyzed theories of market knowledge competence and summarized the structure of the market knowledge competence firstly. It puts forward that market knowledge competence is made up of three aspects: customer knowledge management capability, competitor knowledge management capability, and interior knowledge integration capability. Secondly, this study analyzed the relationship between market knowledge competence and organizational performance, and developed a theoretical model. Furthermore, this paper made an empirical investigation to test the model. The result shows, customer knowledge management capability and competitor knowledge management capability are positively related to interior knowledge integration capability, and the market knowledge competence has a positive effect on marketing capabilities. As a result, marketing capabilities plays a moderate role in the relationship between market knowledge competence and organizational performance.
Keywords
knowledge management; marketing; organisational aspects; competitor knowledge management capability; customer knowledge management capability; interior knowledge integration capability; market knowledge competence; marketing capabilities; organizational performance; Conference management; Customer relationship management; Engineering management; Knowledge management; Marketing management; Performance analysis; Research and development management; Supply chain management; Technology management; Testing; knowledge management; market knowledge; market knowledge competence; marketing capabilities; organizational performance;
fLanguage
English
Publisher
ieee
Conference_Titel
Management Science and Engineering, 2008. ICMSE 2008. 15th Annual Conference Proceedings., International Conference on
Conference_Location
Long Beach, CA
Print_ISBN
978-1-4244-2387-3
Electronic_ISBN
978-1-4244-2388-0
Type
conf
DOI
10.1109/ICMSE.2008.4669036
Filename
4669036
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