Knowledge-based systems support for information centers

Author

Nunamaker, Jay F., Jr. ; Konsynski, B.R. ; Chen, Minder ; Vinze, Ajay S. ; Chen, Y. Irene Liou ; Helme, M.M.

Author_Institution

Dept. of Manage. Inf. Syst., Arizona Univ., Tucson, AZ, USA

Volume

3

fYear

1988

fDate

0-0 1988

Firstpage

96

Abstract

The Information Center Expert (ICE) project, which attempts to provide knowledge-based support for information centres (ICs), is described. The project has three divisions, corresponding to the three areas of responsibility for information centers: Information Center Expert for Consultation, Distribution, and Help-Service (ICE/C, ICE/D, and ICE/H). The authors present the ICE/C architecture and discuss functional extensions to ICE/C, i.e., ICE/D and ICE/H for supporting the other responsibilities of the IC. An approach to knowledge elicitation using a group decision support environment is presented. The use of an object-oriented approach as a representation technique is discussed.<>

Keywords

DP management; expert systems; information centres; knowledge engineering; ICE/C; ICE/D; ICE/H; Information Center Expert; group decision support environment; information centers; knowledge elicitation; knowledge-based support; object-oriented approach; Data processing; Educational institutions; Hardware; Ice; Information analysis; Knowledge based systems; Management information systems; Personnel; Software prototyping; System testing;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences, 1988. Vol.III. Decision Support and Knowledge Based Systems Track, Proceedings of the Twenty-First Annual Hawaii International Conference on

Conference_Location

Kailua-Kona, HI, USA

Print_ISBN

0-8186-0843-9

Type

conf

DOI

10.1109/HICSS.1988.11893

Filename

11893