Antecedents to Relational and Nonrelational Source Use: An Exploratory Investigation

Drawing a distinction between relational and nonrelational sources, we explore the antecedents to selecting an information source. The antecedents to use have been categorized into job, individual, and source characteristics. Two theoretical models are developed and tested using working professionals. The differences between the models are highlighted and discussed. The results indicate that there are differences in the drivers of source selection which could have direct implications for the design of knowledge management systems