DocumentCode
3327581
Title
Measuring performance of public procurement for innovation
Author
Peng Hong-guang ; Cai Jian-hu
Author_Institution
Sch. of Econ. & Manage., Zhejiang Univ. of Sci. & Technol., Hangzhou
fYear
2008
fDate
10-12 Sept. 2008
Firstpage
1880
Lastpage
1885
Abstract
The potential of public procurement for innovation has received growing emphasis recently. Stimulating independent innovation has become one of goals of public procurement in China. Measuring performance is conducive to evaluate governmental behavior and the effect of public procurement on innovation, improve governmental performance, and advance achieving the goal of innovation. We employ service quality, efficiency, and effectiveness as three measurement criteria. Service quality measure mainly deals with the customer satisfaction. Efficiency measure requires comparing the cost to output and outcome of public procurement. Effectiveness measure captures the extent to which the government stimulates firmspsila innovation and the society benefit from the innovation caused by public procurement. Subsequently, we find out concrete indexes under every criterion and construct performance measurement index system. Finally, we introduce the approach of measurement.
Keywords
customer satisfaction; innovation management; procurement; public administration; China; customer satisfaction; effectiveness; efficiency; governmental performance; innovation; public procurement; service quality; Conference management; Contracts; Current measurement; Engineering management; Finance; Government; Innovation management; Procurement; Technological innovation; Technology management; effectiveness; efficiency; innovation; performance measurement; public procurement; service quality;
fLanguage
English
Publisher
ieee
Conference_Titel
Management Science and Engineering, 2008. ICMSE 2008. 15th Annual Conference Proceedings., International Conference on
Conference_Location
Long Beach, CA
Print_ISBN
978-1-4244-2387-3
Electronic_ISBN
978-1-4244-2388-0
Type
conf
DOI
10.1109/ICMSE.2008.4669160
Filename
4669160
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