Strategic planning for technical communication and product information activities

Author

Nagle, Joan G.

Author_Institution

Westinghouse Electr. Corp., Pittsburgh, PA, USA

fYear

1988

fDate

5-7 Oct 1988

Firstpage

61

Lastpage

64

Abstract

The author presents the results of an informal survey conducted among representatives of various companies that produced technical documentation in significant quantities and of significant importance to the organization, to determine what is being done in the area of strategic planning for technical communication and product information activities. In addition, the literature was surveyed for studies relating to such planning. The result is a report of what is being done in the area of planning for technical communication and product information. Also included are an alternative to the present `reactive´ communication management process, and a look at the value of strategic planning, insofar as it was revealed in the responses

Keywords

management; technical presentation; communication management process; product information; strategic planning; technical communication; technical documentation; Costs; Documentation; Job production systems; Machinery; Power engineering and energy; Professional communication; Proposals; Strategic planning; Subcontracting; Telephony;

fLanguage

English

Publisher

ieee

Conference_Titel

Professional Communication Conference, 1988. IPCC '88 Conference Record. On the Edge: A Pacific Rim Conference on Professional Technical Communication., International

Conference_Location

Seattle, WA

Type

conf

DOI

10.1109/IPCC.1988.23999

Filename

23999