• DocumentCode
    3336209
  • Title

    Assessing factors in mobile marketing context model adopting TAM, Commitment-Trust Theory, environment and emotional items in facilitating purchasing intention

  • Author

    Wong, Eugene Y. C. ; Zhou, Emma

  • Author_Institution
    Dept. of Supply Chain Manage., Hang Seng Manage. Coll., Hong Kong, China
  • fYear
    2015
  • fDate
    22-24 June 2015
  • Firstpage
    1
  • Lastpage
    6
  • Abstract
    Mobile marketing is a relatively easy and inexpensive way to promote products. This paper evaluates influential factors that motivate consumers in responding to mobile marketing with the consideration of context receiving time and location. A mobile marketing context model, with Technology acceptance model (TAM) and Commitment-trust Theory being adopted, is developed to facilitate purchasing intention in retails. A number of hypotheses were formulated on the effect of time and location of consumer attitudes towards mobile context. A marketing survey is conducted with one hundred and twenty effective respondents received. The empirical findings concluded with a positive relationship among trust and commitments in attitudes, perceived usefulness, ease of use and purchase intention defined under time and location scenarios. Future development on developing a regression analysis and linear model as well as assessing factors of gender and level convenient towards purchasing intention could be explored.
  • Keywords
    consumer behaviour; mobile computing; promotion (marketing); purchasing; regression analysis; retailing; TAM; commitment-trust theory; consumer attitude; consumer motivation; emotional items; environment; gender factor assessment; linear model; location scenario; marketing survey; mobile marketing context model; product promotion; purchasing intention; regression analysis; retailing; technology acceptance model; time scenario; Analytical models; Context; Context modeling; Correlation; Loading; Mobile communication; Statistical analysis; Commitment-trust theory; TAM; factor analysis; purchasing intention;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Systems and Service Management (ICSSSM), 2015 12th International Conference on
  • Conference_Location
    Guangzhou
  • Print_ISBN
    978-1-4799-8327-8
  • Type

    conf

  • DOI
    10.1109/ICSSSM.2015.7170178
  • Filename
    7170178