A study on enterprise technology adoption of SaaS

Author

Shao Mingxing ; Peng Long ; Li Yafang

Author_Institution

Sch. of Manage. & Econ., Beijing Inst. of Technol., Beijing, China

fYear

2015

fDate

22-24 June 2015

Firstpage

1

Lastpage

6

Abstract

Cloud computing, as the most emerging service model, and SaaS (Software as a Service), as currently the most popular cloud computing services, have received wide attention from academia and industry. In this paper, empirical research has been done on key factors influencing the enterprises technology adoption of SaaS by expanding classic TOE Model (Technology-Organization-Environment) and with enterprises as the object of study. According to the result of data analysis of 92 questionnaires by using SPSS and PLS, it was found that task-technology fitness and technology-organization compatibility of technical factors have significant influence on enterprise users´ intention to use SaaS; executives´ attitudes of organizational factors have significant influence on enterprise users´ intention to use SaaS; of environmental factors, government policy has significant influence on enterprise users´ intention to use SaaS, however, competition intensity has no significant influence on users´ intention.

Keywords

business data processing; cloud computing; environmental factors; government policies; social aspects of automation; PLS; SPSS; SaaS; TOE Model; cloud computing services; competition intensity; data analysis; empirical research; enterprise technology adoption; enterprise user intention; environmental factors; executive attitudes; government policy; organizational factors; software-as-a-service; task-technology fitness; technical factors; technology-organization compatibility; technology-organization-environment; Government policies; Industries; Information technology; Reliability; Software as a service; Cloud Computing; Enterprise User; SaaS; TOE Model; Technology Adoption;

fLanguage

English

Publisher

ieee

Conference_Titel

Service Systems and Service Management (ICSSSM), 2015 12th International Conference on

Conference_Location

Guangzhou

Print_ISBN

978-1-4799-8327-8

Type

conf

DOI

10.1109/ICSSSM.2015.7170262

Filename

7170262