• DocumentCode
    3338664
  • Title

    User protocols: tools for building an understanding of users

  • Author

    Sullivan, Patricia A.

  • Author_Institution
    Dept. of English, Purdue Univ., West Lafayette, IN, USA
  • fYear
    1988
  • fDate
    5-7 Oct 1988
  • Firstpage
    259
  • Lastpage
    263
  • Abstract
    The author suggests two uses for user protocols: as litmus tests for document (and interface) decisions being made during development, and as agents for building a long-term understanding of users as actors. She also reviews the various history of usability studies and presents extent definitions of protocols
  • Keywords
    human factors; technical presentation; user interfaces; actors; interface decisions; litmus tests; usability studies; user protocols; users; Educational institutions; Erbium; Feedback; Guidelines; History; Protocols; Psychology; Testing; Usability; Writing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 1988. IPCC '88 Conference Record. On the Edge: A Pacific Rim Conference on Professional Technical Communication., International
  • Conference_Location
    Seattle, WA
  • Type

    conf

  • DOI
    10.1109/IPCC.1988.24046
  • Filename
    24046