Information Technology (IT) Diffusion: An analysis of user behavior in the exploitation of IT

Author

Tanoglu, Ilda ; Basoglu, Nuri

Author_Institution

Dept. of Manage. Inf. Syst., Bogazici Univ., Istanbul

Volume

4

fYear

2006

fDate

8-13 July 2006

Firstpage

1735

Lastpage

1741

Abstract

The management of technology within the organization is critical in taking full advantage of the benefits provided by the technology. In order to achieve the greatest return on information technology (IT) investment, the diffusion process of IT within the organization should be examined carefully. This paper aims to explore users´ behavior in the exploitation of IT, regarding different stages of the managerial decision making process in different business functional areas, and by means of different tools. For attaining this purpose, a survey has been applied on 30 employees in a large manufacturing company which is about to transfer its operations to a complex ERP system

Keywords

decision making; enterprise resource planning; human factors; information technology; manufacturing resources planning; technology transfer; ERP system; IT exploitation; MRP system; information technology diffusion; managerial decision making process; manufacturing company; organizational aspects; return on information technology investment; technology management; user behavior analysis; Companies; Decision making; Diffusion processes; Enterprise resource planning; Information analysis; Information technology; Investments; Management information systems; Manufacturing industries; Technology management;

fLanguage

English

Publisher

ieee

Conference_Titel

Technology Management for the Global Future, 2006. PICMET 2006

Conference_Location

Istanbul

Print_ISBN

1-890843-14-8

Type

conf

DOI

10.1109/PICMET.2006.296747

Filename

4077567