Title :
Online documentation and hypermedia: designing learnability into the product
Author_Institution :
Hewlett-Packard Co., Fort Collins, CO, USA
Abstract :
The author describes how learnability can be designed into software products focusing on the online documentation and hypermedia learning products that can help novice users become expert users faster and more easily. The author discusses how to choose the online documentation and hypermedia learning products which will best fit into the learning model for a product´s particular users. To illustrate this she explains how such learning products are being mapped into the user learning model for Hewlett-Packard´s Printed Circuit Design System
Keywords :
hypermedia; system documentation; training; user interfaces; user manuals; HP; Printed Circuit Design System; hypermedia; learnability; online documentation; software products; user learning model; Books; Circuits; Computer industry; Computer interfaces; Concurrent computing; Documentation; Petroleum; Product design; Tiles; User interfaces;
Conference_Titel :
Professional Communication Conference, 1988. IPCC '88 Conference Record. On the Edge: A Pacific Rim Conference on Professional Technical Communication., International
Conference_Location :
Seattle, WA
DOI :
10.1109/IPCC.1988.24055
