Title :
Improving Cybersecurity Incident Response Team Effectiveness Using Teams-Based Research
Author :
Steinke, Julie ; Bolunmez, Balca ; Fletcher, Laura ; Wang, Vicki ; Tomassetti, Alan J. ; Repchick, Kristin M. ; Zaccaro, Stephen J. ; Dalal, Reeshad S. ; Tetrick, Lois E.
Abstract :
The effective functioning of cybersecurity incident response teams (CSIRTs) is critical for the protection of digital information used by individuals and organizations around the world. However, because CSIRTs are a relatively new type of team, what is known about improving their effectiveness isn´t as fully developed as it is for other teams with a richer research history. To improve the development and performance of CSIRTs, the authors point out important areas that can help CSIRTs function effectively as a team. Specifically, they focus on team adaptation, communication, problem solving, trust, and development of shared knowledge among team members.
Keywords :
security of data; team working; CSIRT; cybersecurity incident response team effectiveness; digital information protection; organizations; problem solving; shared knowledge; team adaptation; team communication; team members; teams-based research; Computer security; Digital audio broadcasting; Digital systems; Problem-solving; Teamwork; communication; cybersecurity; problem solving; security; shared knowledge; team adaptation; team effectiveness; trust;
Journal_Title :
Security & Privacy, IEEE
DOI :
10.1109/MSP.2015.71
