Title :
Modeling business processes with simulation tools
Author :
Gladwin, Bruce ; Tumay, Kerim
Author_Institution :
Promodel Corp., Orem, UT, USA
Abstract :
Provides an overview of business process modeling tools for business process re-engineering (BPR), demonstrates the suitability of simulation for BPR and highlights the modeling considerations. A simulation exercise is presented to illustrate how ServiceModel, a popular modeling tool, may be used to simulate the financial, human resources and production elements of a business. The model is aimed at returning the simulated business to profitability by smoothing out the work backlog, maximizing resource utilization and reducing expenses.
Keywords :
corporate modelling; digital simulation; human resource management; production; resource allocation; systems re-engineering; ServiceModel; business process modeling tools; business process reengineering; expenses reduction; financial elements; human resources; production elements; profitability; resource utilization maximization; simulated business; simulation tools; work backlog smoothing; Business process re-engineering; Design engineering; Financial management; Human resource management; Management training; Material storage; Product design; Production; Profitability; Smoothing methods;
Conference_Titel :
Simulation Conference Proceedings, 1994. Winter
Print_ISBN :
0-7803-2109-X
DOI :
10.1109/WSC.1994.717086
