Title :
Product definition for effective customer order processing: a customer-oriented approach
Author :
Du, Xuehong ; Jiao, Jianxin ; Tseng, Mitchell M. ; Lo, Wai Kwok ; Liu, Xuan Zhong
Author_Institution :
Dept. of Ind. Eng. & Eng. Manage., Hong Kong Univ. of Sci. & Technol., Hong Kong
Abstract :
Product definition in custom order processing is a set of mappings translating individual customer needs into product design specifications. As an attempt to address the problems of product definition, a customer-oriented approach is proposed in this paper to capture individual customer requirements precisely and rapidly in order to specify custom product
Keywords :
product development; research and development management; R&D management; custom order processing; custom product specification; customer order processing; customer requirements; customer-oriented approach; product definition; product design specifications; product development management; Chromium; Industrial engineering; Investments; Mass customization; Mass production; Pressing; Product design; Product development; Quality function deployment; Research and development management;
Conference_Titel :
Management of Engineering and Technology, 1999. Technology and Innovation Management. PICMET '99. Portland International Conference on
Conference_Location :
Portland, OR
Print_ISBN :
1-890843-02-4
DOI :
10.1109/PICMET.1999.808061
