DocumentCode
3359255
Title
Customer order process modeling using activity chains
Author
Hvolby, Hans-Henrik ; Barfod, Ari
Author_Institution
Dept. of Production, Aalborg Univ., Denmark
Volume
1
fYear
1999
fDate
1999
Abstract
Summary form only given. Today customers place increasing demands on companies for mass customisation that requires a reduction in delivery time as well as price. The article presents possible types of problems and necessary measures to take when changing to customer focused production, and in this connection the activity chain model is introduced as a tool for processing a change
Keywords
management of change; product development; production; research and development management; activity chain model; activity chains; change processing tool; customer focused production; customer order process modeling; delivery time; mass customisation; price; Batch production systems; Design engineering; Electrical equipment industry; Information technology; Marketing and sales; Mass production; Process design; Process planning; Product development; Production planning;
fLanguage
English
Publisher
ieee
Conference_Titel
Management of Engineering and Technology, 1999. Technology and Innovation Management. PICMET '99. Portland International Conference on
Conference_Location
Portland, OR
Print_ISBN
1-890843-02-4
Type
conf
DOI
10.1109/PICMET.1999.808311
Filename
808311
Link To Document