Collaborative discussion and decision-support in a manufacturing organization

Author

Da Silva, André Marcos ; Bonacin, Rodrigo ; Baranauskas, M. Cecília C

Author_Institution

Inst. of Comput., Univ. Estadual de Campinas, Sao Paulo, Brazil

fYear

2001

fDate

2001

Firstpage

117

Lastpage

122

Abstract

Most work activities in organizations involve problem discussion, interpretation and decision-making. Literature has shown that an understanding of the nature of groups and their organizational work context is essential to the designs of systems to support these activities. Andon is a CSCW (Computer-Supported Cooperative Work) system, designed to support discussion during problem-solving processes in a manufacturing organization. This paper addresses the reuse of results from participatory techniques applied to the Andon interface design to propose an artificial agent structure aimed at improving decision-making in workgroups

Keywords

groupware; manufacturing data processing; Andon; artificial agent structure; computer-supported cooperative work system; decision-support systems; manufacturing organization; problem discussion; problem-solving processes; Application software; Collaboration; Collaborative work; Computer aided manufacturing; Decision making; Decision support systems; Decision theory; Information technology; Manufacturing processes; Problem-solving;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer Supported Cooperative Work in Design, The Sixth International Conference on, 2001

Conference_Location

London, Ont.

Print_ISBN

0-660-18493-1

Type

conf

DOI

10.1109/CSCWD.2001.942241

Filename

942241