A Framework and Process for Designing Inclusive Technology

First we explain the term \´inclusive technology\´ that was coined in the context of software projects intended for bridging the digital divide. Such projects have come to be known under the umbrella term "ICT4D projects" or Information and Communication Technology for Development projects. Then we argue that traditional software engineering processes are lacking in certain respects when used for ICT4D. To overcome their shortcomings, we propose augmenting traditional software processes to make them suitable for the development of software projects undertaken with a view of bridging the digital divide in a society.