Title :
Research on performance evaluation of IT outsourcing service for small and medium-sized enterprises
Author :
Zhao, Yonggang ; Xu, Limin
Author_Institution :
Sch. of Econ. & Manage., Hebei Univ. of Eng., Handan, China
Abstract :
With improving of economic and social informatization level, the information technology outsourcing (IT outsourcing) as an investment strategy, which got rapid development. In the enterprise information construction and the construction of e-government IT outsourcing service status is increasing strengthen; which is engaged for the small and medium-sized enterprises is a rare opportunity of development in IT outsourcing services. Aiming at the characteristics of IT outsourcing services, based on unascertained measure model. This paper describe the modeling process of unascertained measure evaluation. The modeling process using unascertained measurement built IT outsourcing service performance evaluation model for scientific evaluation, and provides a new method and means.
Keywords :
economics; government data processing; investment; outsourcing; small-to-medium enterprises; IT outsourcing service; e-government; economic informatization level; enterprise information construction; information technology outsourcing; investment strategy; performance evaluation; scientific evaluation; small and medium-sized enterprises; social informatization level; unascertained measure model; Biomedical engineering; Biomedical measurements; Conference management; Contracts; Costs; Engineering management; Information technology; Outsourcing; Research and development management; Technology management; AHP; IT Outsourcing Service; Performance Evaluation; small and medium-sized enterprise; unascertained measure;
Conference_Titel :
BioMedical Information Engineering, 2009. FBIE 2009. International Conference on Future
Conference_Location :
Sanya
Print_ISBN :
978-1-4244-4690-2
Electronic_ISBN :
978-1-4244-4692-6
DOI :
10.1109/FBIE.2009.5405863
