Title :
Social networks of foreign subsidiary managers as industrial coordination
Author :
Huai, Peng Ching
Author_Institution :
Dept. of Marketing & Logistic, China Univ. of Technol., Hsinchu, Taiwan
Abstract :
The purpose of this paper is: (1) to review the assumptions of the interaction and industrial network approaches on industrial coordination, (2) to examine the role of subsidiary managers in industrial inter-firm relationships, and (3) to synthesize previous conceptualisations of the multinational as both an intra- and inter-organizational network, particularly within the ldquoprocess schoolrdquo of diversified multinationals. As a corollary of these tasks and of a study of eleven industrial Portuguese subsidiaries of Finnish multinationals, the paper suggests theoretical propositions on social networks of foreign subsidiary managers as a mechanism of coordination in industrial markets. In the final section, some managerial implications are outlined.
Keywords :
customer relationship management; organisational aspects; customer relationship management; industrial coordination; industrial markets; organizational network; social networks; subsidiary managers role examination; Companies; Customer satisfaction; Educational institutions; Humans; Industrial relations; Logistics; Marketing management; Network synthesis; Social network services; Technology management;
Conference_Titel :
Communications, Circuits and Systems, 2009. ICCCAS 2009. International Conference on
Conference_Location :
Milpitas, CA
Print_ISBN :
978-1-4244-4886-9
Electronic_ISBN :
978-1-4244-4888-3
DOI :
10.1109/ICCCAS.2009.5250450