Economic justification of intelligent system: a process approach

Author

Liang, Xujun ; Chen, Yuqing

Author_Institution

Dept. of Manage., City Univ. of New York, NY, USA

fYear

1993

fDate

29-31 Mar 1993

Firstpage

102

Lastpage

109

Abstract

Although several methods for economic justification of general information system and office automation system are well documented, research on the feasibility of using these methods in justifying intelligent systems and on particular methods for intelligent system justification are very limited. This paper proposes a process approach to economic justification of intelligent system. As examples of that process approach, a method based on queuing models for economic justification of intelligent system application in service delivery and an activity price model for justification of intelligent system application in managerial decision support are discussed in detail

Keywords

decision support systems; economic and sociologic effects; knowledge based systems; office automation; activity price model; economic justification; intelligent system; managerial decision support; office automation system; process approach; queuing models; service delivery; Artificial intelligence; Costs; Educational institutions; Information technology; Intelligent networks; Intelligent systems; Knowledge management; Management information systems; Productivity; USA Councils;

fLanguage

English

Publisher

ieee

Conference_Titel

Developing and Managing Intelligent System Projects, 1993., IEEE International Conference on

Conference_Location

Washington, DC

Print_ISBN

0-8186-3730-7

Type

conf

DOI

10.1109/DMISP.1993.248630

Filename

248630