Title :
Economic justification of intelligent system: a process approach
Author :
Liang, Xujun ; Chen, Yuqing
Author_Institution :
Dept. of Manage., City Univ. of New York, NY, USA
Abstract :
Although several methods for economic justification of general information system and office automation system are well documented, research on the feasibility of using these methods in justifying intelligent systems and on particular methods for intelligent system justification are very limited. This paper proposes a process approach to economic justification of intelligent system. As examples of that process approach, a method based on queuing models for economic justification of intelligent system application in service delivery and an activity price model for justification of intelligent system application in managerial decision support are discussed in detail
Keywords :
decision support systems; economic and sociologic effects; knowledge based systems; office automation; activity price model; economic justification; intelligent system; managerial decision support; office automation system; process approach; queuing models; service delivery; Artificial intelligence; Costs; Educational institutions; Information technology; Intelligent networks; Intelligent systems; Knowledge management; Management information systems; Productivity; USA Councils;
Conference_Titel :
Developing and Managing Intelligent System Projects, 1993., IEEE International Conference on
Conference_Location :
Washington, DC
Print_ISBN :
0-8186-3730-7
DOI :
10.1109/DMISP.1993.248630
