Process oriented knowledge management: a service oriented approach

Author

Woitsch, Robert ; Karagiannis, Dimitris ; Höfferer, Peter ; Teuchmann, Bernhard

fYear

2004

fDate

30 Aug.-3 Sept. 2004

Firstpage

471

Lastpage

475

Abstract

This paper introduces a new viewpoint in knowledge management by introducing KM-services as a basic concept for knowledge management. It discusses the vision of service oriented knowledge management (KM) as a realisation approach of process oriented knowledge management. In the following process oriented knowledge management as it was defined in the EU-project PROMOTE (IST-1999-11658) is presented and the KM-service approach to realise process oriented knowledge management is explained. The last part is concerned with an implementation concept that uses Web-technology to realise a service framework.

Keywords

Internet; knowledge management; EU-project PROMOTE; Web-technology; process oriented knowledge management; realisation approach; service oriented approach; Artificial intelligence; Concrete; Conferences; Databases; Expert systems; Human resource management; Information management; Knowledge engineering; Knowledge management; Technology management;

fLanguage

English

Publisher

ieee

Conference_Titel

Database and Expert Systems Applications, 2004. Proceedings. 15th International Workshop on

ISSN

1529-4188

Print_ISBN

0-7695-2195-9

Type

conf

DOI

10.1109/DEXA.2004.1333519

Filename

1333519

Link To Document

https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=3423643