Title :
Outpatient queue business simulation based on acceptable waiting time
Author_Institution :
Sch. of Sci., Shandong Univ. of Technol., Zibo, China
Abstract :
Discrete event simulation theory and stochastic service system for hospital outpatient services in systems analysis queuing issues, using the event scheduling simulation strategy, the establishment of wait time and the window based on the number of simulation models in order to achieve the maximum reduction in patients waiting time, improve patient satisfaction research purposes. Simulation results compared with the actual data, analysis of the validity of the model. The model for the hospital cost savings, improve service quality to provide a useful reference.
Keywords :
discrete event simulation; medical administrative data processing; queueing theory; acceptable waiting time; discrete event simulation theory; event scheduling simulation; hospital cost savings; hospital outpatient service; outpatient queue business simulation; patient satisfaction; patient waiting time; stochastic service system; systems analysis queuing; Analytical models; Chaos; Computational modeling; Computer simulation; Design optimization; Discrete event simulation; Hospitals; Processor scheduling; Queueing analysis; Stochastic systems; clinic; discrete event; event scheduling; queuing; simulation;
Conference_Titel :
Computer Design and Applications (ICCDA), 2010 International Conference on
Conference_Location :
Qinhuangdao
Print_ISBN :
978-1-4244-7164-5
Electronic_ISBN :
978-1-4244-7164-5
DOI :
10.1109/ICCDA.2010.5541124
