Title :
Construction of provincial labor and social security customer service system
Author :
Qi, Chang-Xing ; Du, Qing-Dong ; Wang, Hong-Wei
Author_Institution :
Sch. of Software, Shenyang Normal Univ., Shenyang, China
Abstract :
Aiming at the status of the provincial labor and social security services business and the problems need to be resolved, this paper put forwards the data interactive mode of the inter-departmental information among multiple information systems. and proposes a intelligent switching platform, based on it, designs a provincial labor and social security customer service system. Moreover, discusses the composition, logic, architecture and functions of the system in detail. This system integrates data from various of information systems that have been established. It provides a steady and reliable data and information for the service system and ensures the system scalability.
Keywords :
customer services; data integrity; information systems; reliability; security of data; social sciences; data interactive mode; data reliability; intelligent switching platform; interdepartmental information; multiple information system; provincial labor; social security customer service system; system data integration; Communication switching; Communication system control; Communication system security; Computer security; Customer service; Data security; Information security; Information systems; Technology management; Telephony; customer service system; intelligent switching platform; labor and social security;
Conference_Titel :
Computer Design and Applications (ICCDA), 2010 International Conference on
Conference_Location :
Qinhuangdao
Print_ISBN :
978-1-4244-7164-5
Electronic_ISBN :
978-1-4244-7164-5
DOI :
10.1109/ICCDA.2010.5541445
