Title :
Leveraged knowledge creation: the role of technical services as external sources of knowledge
Author :
Hipp, Christiane ; Gassmann, Oliver
Author_Institution :
Mannesmann Pilotentwicklung, Munich, Germany
Abstract :
Companies have to face the fact that research and development is becoming increasingly complex and product cycles shorter. This forces firms to reorganize their innovation and learning process by trying to combine internal know-how with all kinds of external sources of knowledge. This paper analyzes the role of specialized technical services and their contribution to the performance of their customers
Keywords :
outsourcing; product development; research and development management; technology transfer; R&D; external knowledge sources; innovation management; internal know-how; learning process; leveraged knowledge creation; product cycle; research and development; technical services; Biotechnology; Companies; Costs; Employment; Globalization; Logistics; Outsourcing; Performance analysis; Research and development; Technological innovation;
Conference_Titel :
Management of Engineering and Technology, 1999. Technology and Innovation Management. PICMET '99. Portland International Conference on
Conference_Location :
Portland, OR
Print_ISBN :
1-890843-02-4
DOI :
10.1109/PICMET.1999.787803
