• DocumentCode
    3437608
  • Title

    Analysis of the relationship between involvement and the Internet Word-of-Mouth

  • Author

    Zhang, Yaowen ; Lv, Tingjie

  • Author_Institution
    Sch. of Econ. & Manage., Beijing Univ. of Posts & Telecommun., Beijing, China
  • fYear
    2010
  • fDate
    24-26 Sept. 2010
  • Firstpage
    1018
  • Lastpage
    1024
  • Abstract
    With the development of network technology and the increasing popularity of the network, the Internet Word-of-Mouth is gradually replacing its traditional counterpart. People increasingly prefer to collect product information using the network exchange in order to make consumption decisions. Involvement theory plays an important role in the theory of consumer behavior; it explains why people sometimes did not follow the rational model-information collection, screening, and assessment to do purchase decision. Researching the role of involvement to IWOM is significant to the development of marketing theory and effective marketing communications. This paper regards college students as survey subjects, focuses on the impact of variables of involvement to IWOM, and conducts the demonstration to get conclusions so as to recommend appropriate management recommendations to help the corporation better carry out the publicity and marketing of product.
  • Keywords
    Internet; consumer behaviour; purchasing; recommender systems; Internet word-of-mouth; consumer behavior; involvement theory; management recommendation; marketing theory development; network exchange; network technology; product information; product marketing; purchase decision; rational model-information collection; Correlation; Educational institutions; Internet; Mercury (metals); Organizations; Reliability; Internet Word-of-Mouth; Involvement; Word-of-Mouth; Word-of-Mouth spread;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Network Infrastructure and Digital Content, 2010 2nd IEEE International Conference on
  • Conference_Location
    Beijing
  • Print_ISBN
    978-1-4244-6851-5
  • Type

    conf

  • DOI
    10.1109/ICNIDC.2010.5657951
  • Filename
    5657951