Grounding Cyber Information in the Physical World with Attachable Social Cues

Unpredictable user behaviors in a physical process represent one of the fundamental obstacles to the realization of a Cyber-Physical System. In this paper, we propose the use of social cues such as body shape, expressions, and verbal timing to control user behaviors in the physical world. Social cues can control user behaviors in both their spatial and temporal aspects. As a result, user actions become more predictable in a CPS. We consider how social cues restrict user behaviors by referring to a number of psychological, cognitive, and human-robot interaction studies, and we propose a model of restriction based on social cues. Using this model, we created hardware and software in order to realize attachable social cues, and we seek to demonstrate the effect of social cues using the example of home appliances.