Title :
Notice of Retraction
Research on an index system for university library knowledge service quality assessment
Author :
Jijun Zhang ; Jinbo Yao ; Donghang Zhai
Author_Institution :
Training Dept., Air Force Aviation Univ. of China, Changchun, China
Abstract :
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
This paper analyzes characteristics of knowledge service. It points out that the necessity of establishing a knowledge service quality assessment system and puts forward the basic framework of such a system.
Keywords :
academic libraries; knowledge management; index system; university library knowledge service quality assessment system; Educational institutions; Indexes; Knowledge engineering; Libraries; Organizations; Quality assessment; knowledge services; quality assessment; the basic framework;
Conference_Titel :
Quality, Reliability, Risk, Maintenance, and Safety Engineering (QR2MSE), 2013 International Conference on
Conference_Location :
Chengdu
Print_ISBN :
978-1-4799-1014-4
DOI :
10.1109/QR2MSE.2013.6626008
